Who is responsible?
Dr Khaula Khan Maths Tutoring is responsible for personal information provided through this website. To ask about your information or exercise your rights, use the enquiry form and mention “privacy request”. If the form is unavailable, contact khaulanaeem@gmail.com. Sending a direct email uses your email provider and the recipient’s email provider.
What is collected and why?
An enquiry asks for an adult contact’s name and email address, the student’s level, the preferred lesson format and an optional short message. These are used to answer the enquiry and, where requested, take steps towards arranging tuition. The lawful basis is steps before entering a contract for the person arranging lessons; legitimate interests in responding to questions apply where an enquiry is not a booking request.
Feedback includes a name or initials, a message and an optional email. Private feedback is used to understand and improve the service, on the basis of legitimate interests. Publishing feedback submitted here requires the separate, optional permission on the form. That consent can be withdrawn at any time without affecting its earlier lawful use.
Children and sensitive information
A parent or carer should contact Dr Khan for anyone under 18. Please do not send children’s full names, dates of birth, school names, home addresses, health records, payment details or documents through these forms. If further information is necessary for tuition, suitable arrangements will be discussed separately.
Where information goes
Netlify hosts this website and processes its form submissions. Authorised people administering the tutoring service can access submissions through the Netlify account and the private website manager. Netlify Identity handles administrator sign-in; Netlify Blobs stores saved content drafts and publication permission records. Submitted details are not placed in the site’s public files. This site does not send form contents to an analytics service, advertising service or public review feed.
Netlify uses service providers, including Akismet for form spam filtering, as part of its form processing. Netlify may also process technical information such as IP addresses and request details to operate its service, prevent spam and maintain security. Its infrastructure and subprocessors can operate outside the UK. See Netlify’s privacy information (opens in a new tab) and data processing agreement (opens in a new tab) for its handling and transfer safeguards.
Netlify also emails form submissions to the service administrator using an email notification. Those copies are handled by the administrator’s email provider, Gmail. Replies sent by email are handled by the relevant email providers too.
How long information is kept
Enquiries that do not lead to tuition are to be removed within six months of the last contact. Unpublished feedback and its contact details are to be removed within twelve months of review. Published testimonials are reviewed annually and removed if permission is withdrawn. The service administrator reviews and deletes these records from the Netlify inbox and email copies; deletion is not automatic.
If tuition begins, any additional teaching, billing and record-keeping arrangements should be explained separately. Information may need to be kept longer where required to resolve a dispute or meet a legal obligation.
Public testimonials
The reviews page reproduces public display names, ratings, dates and review text from TutorDex, including the restored First Tutors collection, to help families assess the tuition service. This use is based on the service’s legitimate interest in providing relevant, attributable feedback to prospective students and parents. Imported reviews have source links. Feedback submitted through this website is published only with permission. Contact Dr Khan if you would like a review corrected or removed.
Your choices and rights
You can ask for access to your information, correction, deletion or restriction. Data portability may apply in some circumstances. You can withdraw publication consent by contacting Dr Khan. If you are unhappy with the handling of your information, you can complain to the Information Commissioner’s Office (opens in a new tab).
Your right to object
You can object to the use of your personal information where it is based on legitimate interests. Contact Dr Khan using the enquiry form or the email address above and explain your request.
Optional Google Ads measurement
We ask before enabling advertising measurement. Rejecting or ignoring the request keeps Google tracking blocked; you can still browse and enquire normally. You can change your choice using “Cookie settings” in the footer. Withdrawing consent stops future tracking; it does not undo measurement already sent.
If you accept, Google Ads may receive advertising click and cookie identifiers, the pages visited, IP address and browser/device information, and an event when an enquiry is successfully submitted. This is used, on the basis of consent, to understand advertising effectiveness. An enquiry event does not confirm a booked lesson or that a submission is genuine. Google may combine measurement with information it already holds and process it outside the UK. See how Google uses information from partner sites and Google’s advertising data processing terms.
Names, email addresses, messages and other form answers are not included in our advertising events. Google’s tracking code does not load on the enquiry form, feedback pages or private website manager. Enhanced conversions and personalised advertising are disabled in our implementation. No Google Analytics or remarketing lists are added.
Your accept/reject choice is kept in this browser for up to 180 days. Advertising cookies such as _gcl_aw may retain click information for up to 90 days. A random confirmation reference, containing no form answers, is stored temporarily in the browser tab after an accepted enquiry; it expires after 30 minutes and is removed when used. Clearing browser storage removes your saved choice. Rejecting later also clears this website’s accessible Google click cookies. Cookies Google sets on its own domains are managed through your browser and Google’s controls.
Cookies, tracking and other websites
Netlify Web Analytics is enabled and uses server request logs to report website traffic, on the basis of legitimate interests in understanding use of the service. It does not add analytics cookies or a tracking script. The private website manager uses a necessary, secure session cookie for administrator sign-in. It expires within one hour. Public enquiry and feedback pages do not need this cookie. Optional advertising measurement is described above. Form answers are never saved in browser storage. We do not make automated decisions about tuition enquiries. External links, including TutorDex, open services with their own privacy practices. No external review widget or embedded booking service loads here.